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Help and support

Support without a phone tree.

Most answers live on this page. If yours does not, signed-in customers can open a request and track its status inside the app.

Getting started

Create an account, complete the short business setup, and generate your first policy with one of your two free credits.

Credits

A completed generation uses one credit. Failed generations return it. Editing and exporting saved documents is free.

Publishing

Publish a policy, then create a read-only link you can revoke at any time.

Billing

Subscriptions and credit packs are purchased and managed through Whop. Phelion stores plan status only.

Privacy

Every document belongs to one workspace. Only you and the team members you invite can open it.

Contact support

Open a request from the Contact page or from Help center inside the app. Include the document you were working on so support can reproduce it.

Email delivery depends on the sending domain configured for this app. In-app notifications always appear in your notification center.

Before you start.

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